List A
Any current and valid passport
Biometric resident permit (UK)
Current driving licence photocard (full or provisional) (UK or EU)
UK birth certificate (issued within 12 months of birth)
Adoption certificate
List B
Utility bill (NOT mobile phone bill) in your name, issued in the last 3 months
Bank/building society account statement, or account opening letter, or credit card statement, in your name and current address, issued in the last 3 months
Council Tax bill issued in the last 12 months
Mortgage or financial statement (e.g. pension, endowment) issued in the last 12 months
Central or local government, government agency, or local council document giving entitlement, for example from the Department for Work and Pensions, the Employment Service, HMRC issued in the last 3 months
P45/P60 issued in the last 12 months
Current driving license photocard (non-UK/EU)
Marriage/civil partnership certificate
NHS card
Valid EEA National ID card, UK work permit/visa, letter or sponsorship from future employment, or PASS card
Benefit statement issued in the last 3 months

FAQs
I already have a DBS from another organisation. Can I use that one?
Yes if you are subscribed to the Update Service and you completed an Enhanced Check. We still need to see a valid form of photo ID.
Do I need to pay for the check?
No. The fee for your DBS is covered by us, so it is free of charge to you.
All my statements are online – can I just print them off?
No. We cannot accept internet print offs, or look at your online statement. If you do not have a proof of address because of this, then please visit your bank and ask for a physical statement.
I don’t have a passport.
As long as you can show us current UK/EU driving licence photocard or a UK birth certificate issued at the time of birth, that’s fine. Please see the List A and List B document lists.
I haven’t got a document with my address on it.
You can visit your bank and ask them to print a copy of your statement, or you can ask them to post you one – it might take up to five working days.
Can I volunteer if I have a criminal record?
Please talk to us at the end of your training session for a confidential conversation about any criminal convictions or cautions you may have.
You can also read our Policy on the Recruitment of Ex-Offenders here.
How long does the certificate take to come back?
The average check takes around one week. But they can take much longer. We will notify you as soon as we have confirmation that your DBS certificate has been received.
Can I track my DBS application?
We automatically track the progress of your DBS application on our online system. If you would like to track it yourself you can ask us for your application reference number. Please note that the online DBS platform checking website code that begins with HR and is 10 characters long is not your application reference number.
Can I start volunteering without a DBS certificate?
No. You can only start when we have received confirmation that your certificate has been received. A DBS certificate is a crucial part of our child protection policy and so you will not be able to volunteer before we have seen your DBS certificate.
Do I need to show you my DBS certificate?
We might ask to see your DBS certificate, but generally you will not be obliged to bring your certificate to show us as we have an online system.
Can I complete a DBS if I am a foreign national?
We can still complete the check if you are a foreign national, or have only recently arrived in the UK. But in this case you must possess either a passport (any country), or a valid UK driving licence. Without one of these, we cannot process the DBS check. Unfortunately this is out of our control. Please write to us if you have any questions.