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Join The Literacy Pirates and help us recruit and retain our Volunteer Crewmates! 

Volunteer Coordinator 

Salary: £23,000 
Location: Hackney and Haringey
Contract: Full-time, permanent
Reports to: Volunteer Manager
Starting date: As soon as possible
Application deadline: Thursday 15th June, 6pm 

Join The Literacy Pirates and help us recruit and retain our Volunteer Crewmates! 

Our Volunteer Crewmates play a vital role in our after-school learning programmes in Hackney, Haringey and online. By working 1:1 and in small groups, they help Young Pirates to develop their literacy, confidence and perseverance. We’re looking for a Volunteer Coordinator to help us recruit and retain them. 

In this entry level role, you’ll be working alongside the Volunteer Manager and one other Volunteer Coordinator to help us get more Volunteer Crewmates on board, and to make the volunteering experience the best it can be. 

From making sure that each Young Pirate has the support of a dedicated volunteer to increasing representation across our volunteering base, there’s a whole range of challenging projects to get stuck into! 

Our ideal candidate is: 

    • A fast learner with a fantastic attention to detail. 
    • Passionate about the power of volunteering, with a love for connecting with people. 
    • Excited about the potential of digital technologies and what it can achieve for our Young Pirates and volunteers. 

      If that sounds like you then we’d love to hear from you! 

      Read about what we do

      Meet the team

      Read about how we work

      As a valued member of The Literacy Pirates Crew, you will: 

      • Be part of a committed, inclusive organisation that supports its team to thrive. We value each member of our team’s professional development and provide training to make sure you have the chance to develop your skills and grow your experience as part of our expanding team. Click here for more information about our commitment to Equity, Diversity and Inclusion.
      • Get support for your life outside of work. We know how important your personal life is, so every member of the team is able to apply for flexible working arrangements around their delivery commitments. We also offer enhanced sick and parental pay, with supportive parenting arrangements. 
      • Gain 24 hour access to qualified counsellors for yourself and your immediate family. Through the Health Assured Employee Assistance Programme, yourself and your immediate family can receive free, confidential advice and support from qualified counsellors, on everything from stress and anxiety to family issues, bereavement and finances. 
      • Receive 23 days of annual leave per year, plus bank holidays and three days between Christmas and New Year, and increased allowance with service. 
      • Get to work in a pirate ship! 

        Role Responsibilities 

        Recruiting volunteers

            • Attending volunteering fairs and giving talks at universities, job centres, volunteer centres and local organisations. 
            • Meeting with and running recruitment events at local businesses, communities and faith groups.
            • Running regular volunteer information events to give prospective volunteers an overview of our learning programme and the practicalities of volunteering, and to answer any questions. 
            • Creating and maintaining effective recruitment materials and online adverts, with support from the communications manager. 
            • Generating a constant flow of volunteers via outreach activities. 
            • Tracking and monitoring potential volunteers.
            • Managing relationships with a variety of organisations and communities to bring in more volunteers. 

            Retaining volunteers 

            • Greeting volunteers upon arrival and completing daily session admin.  
            • Running evening social events. 
            • Debriefing with volunteers at the end of sessions, taking feedback and celebrating their achievements. 

            Administrative responsibilities 

            • Coordinating volunteers through the induction process, including DBS checking and training.  
            • Managing daily communications with all volunteers and volunteering partners by email, phone and in person. 
            • Maintaining accurate volunteer records, input and tracking of relationship and connection with local communities and organisations on our databases. 


              • Taking an active part in learning and evaluating the Volunteer Programme. 
              • Taking an active part in feedback and review, both of yourself and of the organisation as a whole. 
              • Ensuring all children are safe by enforcing our child protection and risk management policies at all times.  

                  About You  

                  Personal Attributes  

                  We are looking for candidates who are a good fit in terms of attributes and attitude and are keen to learn and gain experience. These attributes include: 

                  • Confident and happy engaging with new people in a variety of contexts. 
                  • Reflective and ready to learn. 
                  • A positive, proactive and dedicated approach. 
                  • Engaging and accurate communication skills. 
                  • An understanding of and passion for our mission and values. 
                  • Flexibility and responsiveness when required to turn your hand to different tasks.  
                  • Highly organised, calm under pressure and with excellent attention to detail. 
                  • Target-driven and solution focused.  
                  • Passionate about volunteering and social change. 
                  • Systematic approach to working, and the ability to refine and develop new effective processes. 


                    While certain experiences will be helpful, we are not looking for a specific set of experience. Your experience might look different but, if you think you have the skills, we’d love to hear from you. 

                    We will consider any experiences you have from work, study, volunteering or personal projects that demonstrate the skills we are looking for. To give you an idea, experiences that some candidates might demonstrate include:  

                    • Knowledge or experience of a volunteering or community organisation. 
                    • Working successfully with a range of people or on projects in different contexts or communities. 
                    • Working with volunteers/young people and/or their families in any setting. 
                    • Experience in a role that requires outreach or external communications (for example sales, services, recruitment). 
                    • Experience of administration and organisation of people. 
                    • Experience of using a database. 
                    • Experience using different software or technologies. 
                    • Experience of achieving in busy and fast paced environments. 
                    • Knowledge or experience of the educational attainment gap and/or the national volunteering environment. 
                    • Knowledge of the context of Hackney, Haringey or similar communities. 

                        Find out more 

                        We are running two optional open evenings where you can come along and see us in action. This is an informal event and not part of the interview process so there is no commitment to apply for the role if you choose to attend.  

                        • Thursday 1st June, 5pm, Hackney 
                        • Wednesday 7th June, 5pm, online 

                        You can book by contacting us on 

                        How to apply 

                        Click ‘Apply Now’ to complete our online application form. 

                        Successful candidates will be invited to interview on either Monday 26th or Tuesday 27th June between 9 am and 6 pm. The interview process takes a full day and we are able to compensate for unpaid leave where required. 

                        Following interview, successful candidates will be invited to attend a session and meet the Young Pirates and their volunteers. 

                        Like all roles at The Literacy Pirates, the successful candidate will complete DBS and a three-month probationary period before the confirmation of the appointment. 

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