The Education Team Assistant is an exciting role that focuses on supporting the delivery of our established learning programmes. This is an entry-level role, so we are looking for candidates who are a good fit in terms of attributes and attitude and are keen to learn and gain experience.

These attributes include:

• Curious, enthusiastic and ready to learn;
• Patient and supportive;
• Self-reflective;
• Warm and friendly communicator;
• Positive, proactive and ready to take initiative;
• High level of attention to detail and accurate communication skills;
• Understand and are passionate about our mission and values;
• Flexible and responsive when required to turn your hand to different tasks;
• Highly organised and calm under pressure;
• Target-driven and solution focused.

Experience

While certain experiences will be helpful, we are not looking for a specific set of experiences. We will consider any experiences you have from work, study, volunteering or personal projects and how these might demonstrate you have the right attributes and the ability to learn and perform in the role.

Suggested experiences that some candidates might demonstrate include:

• Working with young people and/or their families in any setting;
• Experience in a role that requires some data handling and use of a database or CRM;
• Experience of administration and organisation;
• Good IT skills;
• Experience of achieving in busy and fast-paced environments;
• Knowledge of schools and the education system in the UK;
• Knowledge of the context of Hackney, Haringey or similar communities.

Key Responsibilities

The Education Team Assistant will primarily have responsibile for supporting children, families and data collection.

Session Support for daily sessions in person and online:

Learning Sessions run from 4.00pm-6.30pm every weekday and during half terms and holidays. Your role will include:

• Welcoming Young Pirates (children) and volunteers;
• Monitoring the arrival and attendance of Young Pirates, including updating registers and on the day follow up with parents/carers;
• Providing volunteers with briefing instructions and taking feedback;
• Undertaking logistical activities in terms of grouping, moving Young Pirates around and technological support on the Virtual Ship;
• Helping to facilitate extra support for Young Pirates and supporting volunteers;
• Supporting with additional resources such as IT;
• Leading breaktime activities;
• Upholding our behaviour management systems;
• Generally supporting the creation of positive, purposeful, respectful and joyful environment in which young people can flourish.

Supporting parent/carer and school engagement:

We work closely with families and schools to ensure maximum impact for our Young Pirates. Your role will include:

• Guiding families through the sign up and onboarding process
• Being a warm and effective link between parents/carers and us – ensuring families understand the importance of sessions and feel welcome at our learning centres;
• Using our database and systems to monitor and improve attendance through parent and school engagement;
• Communicate with school contacts to support attendance, behaviour, and the registration of Young Pirates;
• Assist in the running of key parent and school celebration events.

Supporting a data-driven programme:

You will support the collection of data that will enable us to evaluate the success of our programme.  

• Data entry including cleaning, managing and updating Education data;
• Using effective systems to ensure we meet data collection targets from schools and parents;
• Working with the Ship Captain to support data driven delivery in the Education Team;
• Using a variety of platforms including Salesforce and Excel to process data and provide timely reporting.

Other activities to support the programme:

You will support in general administration and conducting any other activities which support the smooth running of the organisation and learning programme:

• Managing the upkeep of learning spaces and resources;
• Supporting in the production of our published products (for example proof-reading, liaising with partners, tracking the completion of work);
• Managing the maintenance of our website and online platforms;
• Taking a lead in the wider communication of our success through social media;
• Ensuring all children are safe by enforcing our child protection and risk management policies at all times.

General responsibilities:

• Taking an active part in feedback and review, both of yourself and of the organisation as a whole;
• Occasional out of hour events such as delivering training or trips;
• As required, other projects and activities that support the goals of the organisation.

Role: Education Team Assistant
Salary: £22,000      
Location: Hackney and Haringey, London
Contract: Full time, permanent – working hours are 11am to 7pm
Start date: 1st September 2022
Benefits: 23 days holiday plus Bank Holiday, increasing with years of service; pension scheme; Employee Assistance Programme for health and wellbeing support; commitment to professional development; enhanced sick and parental leave; get to work on a Pirate Ship!

Like all roles at The Literacy Pirates, the successful candidate will complete DBS and a three-month probationary period before the confirmation of the appointment.

We are running two open evenings where you can come along and see us in action. There is no commitment. This is an informal event and not part of the interview process. Email Veronica to book a space.

• Thurs 9th June 5pm- online

• Thurs 16th June 5pm – online

Application is through an online form only. The deadline to apply is Mon 20th June at 9am.

Successful candidates will be asked to interview in the week of the 27th June between 9am and 6pm. The interview process takes a full day. We are able to compensate for unpaid leave where required.

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